Contact Us

Do you need support for Humiii products? Not satisfied? It is very important for us to hear your feedback. Contact us by:

Address: 2740 Slough St, Mississauga, ON L4T 1G3

Get in touch

Frequently asked questions

What does the warranty cover?

Our warranty covers the hardware. Ex - Filter, Dome, Structure and Wires. It is valid from the date of purchase up to 180 days. All you need to do to redeem the warranty is to email with your purchase receipt and we'll take care of the rest.

How do I contact Humiii?

Do not hesitate to share your story about how Humiii has helped power your family's happy moments, we would love to hear about that. 


Phone number: +1(916)299-0667 

Please call between the hours of 8:00AM and 6:00PM PST

What's Humiii's return and refund policy?

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

What is the delivery timeframe?

Depending on your location, we usually ship between 7 to 10 business days. The date of delivery could be delayed based on customs and postal services.