Contact Us

Do you need support for Humiii products? Not satisfied? It is very important for us to hear your feedback. Contact us by:

Email: info@humiii.com
Phone number: +1(916)299-0667 

 

Get in touch

Frequently asked questions

What does the warranty cover?

Our warranty covers the hardware. Ex - Filter, Dome, Structure and Wires. It is valid from the date of purchase up to 180 days. All you need to do to redeem the warranty is to email info@humiii.com with your purchase receipt and we'll take care of the rest.

How do I contact Humiii?

Do not hesitate to share your story about how Humiii has helped power your family's happy moments, we would love to hear about that. 

Email: info@humiii.com

Phone number: +1(916)299-0667 

Please call between the hours of 8:00AM and 6:00PM PST

What's Humiii's return and refund policy?

To start a return, you can contact us at info@humiii.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

What is the delivery timeframe?

Depending on your location, we usually ship between 7 to 10 business days. The date of delivery could be delayed based on customs and postal services.